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86. Ask For Help

I recently decided to go back through and update our checklists, proceedures and office manual. I am typically good at delegating, but my office manager has been off a lot. So, for some reason, I decided to do this myself. (Terrible idea.) After several weeks of making minor progress, I couldn't believe the disaster I had created LOL!!! To one of my newer CA’s. She is a high fact finder and follow-thru from the Kolbe test. If you haven’t done the Kolbe, go do it. It gives you so much good info. Since she has taken over, we have gotten 10 times...

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85. Commit to Care or Get Out

Previously I talked about recommending plans, however a very commonly taught procedure is only to accept patients that commit. I have heard clients say coaches try to frame this decision by saying "it hurts the profession if you do or it hurts your practice." That’s nonsense, I am in a small town, and my wife’s priest and kindergarten teacher come to us. There is no way I am telling them to commit or get out. I have had so many per visit patients get well, and I have had patients who commit, pre-pay, and unfortunately not get well (Yes, that...

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84. Recommending Care Plans

There are still a lot of docs not doing plans. Most of the time, at least that I've seen, this is usually because of FEAR, and actually has nothing to do with what the doctor feels is in the best interest of the patient. The doctor is afraid of what the patients will say or do if they recommend a high number. Twice a week for 12 weeks is an easy plan to recommend in the modern world. But no matter what technique you use, by doing a 3-month healing plan, you will help way more people and make way...

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83. What To Do With A Nasty Review

A question I get a lot is what to do with a bad review. The best way to handle it is to call them. I know it's the most uncomfortable route to take, but people will be a lot nastier through email or text, and aspects of the conversation can be completely misinterpreted. I got a bad review a few days ago and called the guy this morning. He said we were a scam and sent him a bill we shouldn't have. So, I called him. I introduced myself and said I saw your review and first want to apologize...

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Burnout, Doctor Tips, Dr. FJ, Energy, Health, impact, new practice, opening practice, Practice Growth, practice tips, Time-off, Vacation, work/family balance -

82. The Secret To Lasting Chiropractic Practice Success

The longer I am in practice, the more I see rest and time off are crucial for success.

One of the critical issues I work on with my coaching clients is taking time off.

Holidays and vacations are, of course, essential, but that isn't the time off I'm discussing here.

You need to prioritize and schedule rest and time off every week.

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